Privacy policy

1. Privacy Policy

At Lanpery, your privacy is very important to us. Below is how we handle your information when you use our service.

Information Collection: We collect the name, address, phone number, and email that you provide when you place an order and when you create an account.

Use: This information is used to fulfill your orders, notify you of new offers, and improve customer service.

Security: Your payment information (Card/UPI) is handled through encrypted secure gateways. We do not save your passwords or card information.

Cookies: We use cookies to provide a better website experience.

2. Return & Exchange Policy

Customer satisfaction is Lanpery's goal.

Deadline: Return or exchange requests must be submitted within 7 days of receiving the product.

Terms: The product must be unused and in its original packaging and tags.

Non-Returnable Items: Innerwear, masks, and accessories are not eligible for return due to hygiene reasons.

Process: You can apply through the 'Return/Exchange' section of our website. After inspection, the courier will come and pick up the product within 2-3 days.

3. Shipping & Delivery Policy

Shipping Time: We dispatch the products within 24-48 hours of placing the order. Delivery is usually available within 5-7 working days.

Shipping Charges: Free shipping is available for orders above ₹[enter amount]. A small shipping charge may apply for orders below that.

Tracking: A tracking link will be sent to your email/SMS as soon as the order is shipped.

4. Refund Policy

Refund Method: Refund will be processed after the returned product arrives at our warehouse and is inspected.

Time: For prepaid orders, the money will be credited to the original payment method within 5-7 days.

COD Orders: For cash on delivery orders, the money will be transferred to your bank account details once you provide your bank account details.

5. Terms & Conditions

By visiting Lanpery.com, you agree to our terms and conditions.

The company reserves the right to change the prices and offers of the products without prior notice.

If the delivery is interrupted due to providing an incorrect address, the customer will be responsible for it.

Contact Us

If you have any questions, you can contact us at:

Email: lanperyinfo@gmail.com

Phone: 919778476634

Address:  WSHINGTONE EAST, PERUMANALUR TIRUPOOR, TAMILNAD PIN 641666